Help With Everyday Life

We are a domestic Avainlippu company that provides high-quality home services for seniors. As our customer, you will always have a designated customer advisor and your own assistant. You will always be able to interact with a familiar person.

Explore our services at hemmakoti.com/en. Services can be ordered from our customer service on weekdays from 9 AM to 3 PM at the number 029-1700775 or by leaving a contact request here.

Our minimum visit is always 2 hours. We do not require a commitment to long-term contracts. You can order assistance from us whenever needed or arrange for a longer-term service.

There are no membership fees, annual fees, or other hidden costs associated with the service.

HemmaKoti’s services are designed to be as flexible and user-friendly as possible. During your first visit, you can take advantage of a free 30-minute introductory visit, which is at no cost. During the visit, we will explain our services while getting to know you at a comfortable pace. We genuinely want to listen to how we can assist you. You only pay for the services you order and receive. There are no additional costs. You decide the timing for the services you order.

Our services are available in several locations in Uusimaa, Varsinais-Suomi, Kanta-Häme, Päijät-Häme, Kymenlaakso, Satakunta, Pirkanmaa, Central Finland, North Savo, North Ostrobothnia, Kainuu, and Lapland. We are continuously expanding to new cities! You can always inquire about service availability from our customer service.

Yes, it is accepted. You can order services from us using a service voucher as follows.

The service voucher for cleaning, laundry, or assistance services is intended for seniors whose functional capacity has declined to the point where they cannot manage household maintenance cleaning, laundry, or errands outside the home on their own or with the support of their close network.

Feel free to contact our customer service, and we will assist you in applying for the service voucher.

Read more about the service voucher

We understand that life happens and unexpected changes can occur. You can cancel your order free of charge up to 24 hours before the scheduled time. Cancellations can be made by calling our customer service or by leaving a contact request.

You can delight your loved one by ordering a free introductory visit through our customer service. If you wish, you can also accompany them during the visit. For the relatives of seniors, we always provide a follow-up on the visit afterwards.

Yes, you can take advantage of the household deduction. A list of tasks eligible for the household deduction and instructions for reporting the household deduction can be found in full on the website vero.fi.

The household deduction can also be applied to VAT-exempt services.

Services can be ordered VAT-exempt when a person’s functional capacity has permanently or temporarily declined due to aging, illness, or injury. We will assess the situation together with you. The most important factor in the assessment is that the customer does not feel they can manage without assistance. VAT-exempt services include: cleaning services, window washing, assistance with errands, and help with outdoor activities and recreation.

You can do so by contacting our customer service at 029-1700775. When placing your order, please explain how your functional capacity has declined and why you are unable to perform the tasks independently. A medical certificate is not required. During your first visit, we will create a service plan according to your needs, sign the form together, and thereafter we will invoice you for the VAT-exempt price.